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CE: Friend or Foe? (From Lead Copy Curator Eve Lederman)
Hello Writers -

We’ve heard your fears, doubts and concerns. As a writer, we know you often question a CE’s true motives or reasoning. We know it sometimes feels as if the CEs are playing for the other team. As a lead copy curator for Demand Studios—and a copy editor myself—I’d like to take a minute to shed light on the CE process and hopefully diffuse some of your anxieties. 

If you think a CE is “out to get you,” you’re not alone … but think again. Contrary to popular belief, CEs are not the enemy. First, know that our editors are highly trained professionals. They come from rigorous editing backgrounds and have spent years with the top newspapers and book publishers in the country. We reject half of the applications we receive and half of the editors we test—which means that only 25 percent of the copy editors who apply actually make it through our gates. If they were out to sink writers, they would not be at the top of their field and they certainly wouldn’t make it through our (virtual) doors. So, next time you feel an editor is out to get you, we hope you’ll think twice.

A word on our editorial process: While editors do choose fields of interest so they can edit articles in line with their knowledge, articles are distributed to them randomly. It’s important to recognize that a CE earns the same fee, regardless of whether he approves your piece on the first pass or requests a rewrite and then ultimately approves or rejects the article. So if you think a CE “has it in for you” when he requests a rewrite, please realize that he is actually spending the time to help you improve that article without getting paid any more for doing so. In fact, her overall hourly wage will actually drop because she’s choosing to devote more time to your work.

Look at a rewrite as a learning opportunity. You are working with consummate professionals who are seeking to help you improve your writing—both with the present article and beyond. This back-and-forth collaborative dialogue between the editor and the writer is customary in the publishing world—and it’s a crucial step in ensuring your work is the best it can possibly be before it’s published.

Try not to take a CE’s notes personally or assign a tone to them, which can be hard to assess in email; please recognize that CEs are under immense time constraints. Unlike writers who can write as much or little as they want, when they want, CEs must meet weekly hourly minimums and article quotas. Their rewrite notes may often be direct and perhaps even terse, rather than effusive—and it’s the nature of their job to “get in and get out” of an article, as Richard’s advises. With that said, if a CE’s comments are truly rude and unprofessional, we will take action.

It’s also important to know that CEs will often contact us for a second opinion before rejecting an article. They truly don’t want to reject your work, particularly work that demonstrates skill and effort, and they feel badly about it when they do have to reject an article. Realize that it is not a frivolous click of a button.

Finally, understand that editing is an art, not a science. We can't have 100 percent consistency. New editors—just like writers—make mistakes while acclimating to our system. We hire new CEs weekly so that we can turn around your articles quicker, and we have to allow for their learning curve with patience. Sometimes seasoned editors make mistakes as well; their judgment may slip after hours of work. If an editor sends you an erroneous rewrite request—requesting a URL for a hard copy reference or requiring a photo for an article in which it’s optional—understand that he’s most likely a new editor overwhelmed with our guidelines. Use this as an opportunity to reciprocate; teach him by pointing out his mistake and direct him to the page of our style guide with the proper information. We’re building a team community here, one writer and editor at a time.

Your CE friend,
Eve Lederman

14 Comments

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geekch1ck
Jul 30, 2:49 PM

Thank you for this post, Eve. It was very much appreciated.

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BlueGaia
Jul 31, 5:59 PM

Eve,
I'm so grateful for this post. Thank you. It's amazing how much a glimpse into the process helps diffuse fear.

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PhyllisG
Aug 1, 4:16 PM

As a new CE, I found this post heartening. Many writers, on rewrite, have thanked me for my suggestions and edits, which is very pleasing. But just before reading Eve's post, I received the following comment after requesting a rewrite:

"Isn't your job to correct sentences and grammer. You are a copyeditor correct?"

For many years, I worked as an editor and writer for a major publishing company. My writing there was always edited by coworkers and supervisors (mostly lawyers...no egos there!) before going to the proofreading department for a final polish. All of us worked together, lunched together and laughed together, in a spirit of being in it together. So...I was not prepared for the apparent animosity between DS writers and CEs. Thanks, Eve, for recognizing this issue and articulating solutions.

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MichaelQ
Aug 2, 10:21 AM

Thank you for the post but I am not quite convinced. I had a rewrite that I appealed, was approved by the head editor and then the copy editor rejected it anyway claiming that she had a right to do so as a copy editor. I don't see any fair editing or communication between people at the top and their editors in that situation.

Furthermore, until writers have a more concrete way of communicating with copy editors and some consistency with editing remarks (I get completely opposite editing directions all the time), I'm afraid that I still view the system as tip toeing through a den of ego fueled lions.

I've been an editor for another company for many years and we never have the problems that pop up on the forums concerning writer-editor communication. It does not put my fears to rest to know that unseasoned editors are allowed to both erroneously request rewrites and reject articles without consequence. It does not reflect on their rating but it appears with a gold star on mine.

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Ma Wen Jie
Aug 4, 3:05 PM

Great post, I just want to add my voice of appreciation for the copy editors. I'm a firm believer in the maxim "Pobody's Nerfect" and CEs can attest to that. I really appreciate 95% of the copy editors' suggestions. The other 5% I tend to attribute to me being grumpy once in a while. Like writers, CEs aren't perfect and if I'm thrilled with 95% of the CEs suggestions, that is a very good percentage from my knothole.

There is often a tension between writers and editors, which seems odd to me (in spite of having bitten an editor now and then, there's that occasional grumpy streak again). The vast majority of CE comments and requests have ended up with the article being better than the original, which is always good (even when I am grubling :-D).

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CharlieB
Aug 11, 12:22 PM

From what I keep seeing in the forums many writers, myself included, are largely frustrated with the CEs. And yes there are areas where consistency can be improved quite substantially. in the Writers Resource Center we are told not to write to word counts....If we can say something in 200-250 words or less instead of 400 words what are we supposed to do? Are we supposed to add fluff to get the CE off our back for a word count requirement? To me and several others, there are MANY areas in which the CEs need to improve.

There also needs to be more balance of power between the CE and the Writer. Until DS looks into a way to realistically implement these things, you are constantly going to see the feelings of ill will between the CEs and the Writers.

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Michaele Curtis
Aug 23, 7:14 PM

The reason that writers don't like CEs is because they critique us. Writing is unlike many other jobs in that I don't get points for showing up. At the end of the day, there must be some sort of product and that product has to essential come from my head. Criticism is essentially more personal and burns a little more than if you were critiquing the way I made widgets at the local widget factory.

I've been writing for nearly ten years and taking editor notes is not something I'm unfamiliar with. Here at DS, there are several different editors, each doing it there own way. I have a couple of articles I refused to rewrite and one rejected on grounds that may have been technically right. However, I have written articles that way the entire time I've been with DS and they have been approved. How can I possibly avoid rewrites when each particular CE is playing by their own rules? That is frustrating.

And PhyllisG, the reason writers on DS have such an animosity for their CEs is because they are anonymous. I can't write to PhyllisG and ask for clarification on a note. I can't explain myself and come to some sort of conclusion because I can't contact a CE. Instead, I have to appeal a rewrite or have to attempt to butcher an article based on incorrect assumptions. That's a recipe for a rejection or an article that gets through that I just don't want my name on. You see how well you react when you receive anonymous criticism that you don't understand or don't have to opportunity to explain yourself. And if you can resist cussing at your computer screen, you are a far better woman than I.

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MarkBingaman
Aug 26, 3:05 PM

Good post. excellent info for a new writer like me. appreciate the professionalism and assistance from the company.

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Payton
Aug 29, 7:56 PM

I feel the same frustrations as P.S. Jones. I've only refused to do two rewrites because CE comments were unprofessional. Unprofessional comments aren't easy to understand because of the ridicule, assumptions, and exclamation marks (even writers are told not to use EMs). None of those relate to the rewrite. I spend more time trying to weed out unnecessary garbage to get to the heart of what needs to be improved about the article.

There are wonderful CEs who are excellent communicators when it comes to rewrites. The comments tell me exactly what needs improvement without the pork. All I need is straight to the point, clear, respectful communication. Thanks to the CEs who do it.

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johnboywalton71
Sep 4, 4:39 AM

"It’s also important to know that CEs will often contact us for a second opinion before rejecting an article. They truly don’t want to reject your work, particularly work that demonstrates skill and effort, and they feel badly about it when they do have to reject an article. Realize that it is not a frivolous click of a button."

Often, but not always. Rejections are a very rare thing for me now, and both of my last two rejections were later described as wrongful by DS editorial staffers. In fact, you (Eve) were one of the two staffers who "overturned" those rejections. In neither case did the CE check with the DS editorial staff before rejecting the article, and in the second and most recent incident, the CE ignored my suggestion that they check upstairs for confirmation.
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