Studio Blog
Welcome to the Demand Studios Blog – a resource for writers, contributors and freelancers alike! Come here for answers to your questions, Studio news, writing tips and more.
Meet our Demand Studios Editorial Team
We answer your questions in the Help Desk. You interact with us in the forums. We work with you on plagiarism flags. We answer your emails, article rejection appeals and editorial questions.
But who is the Demand Studios editorial team?
The Demand Studios in-house editorial team, focusing on article publishing, consists of eight editors, two copy curators and one community manager, who work together during normal business hours, Monday through Friday, from the Demand Media offices primarily in Santa Monica, Calif. and Austin, Texas.
We oversee the editorial process that occurs within Demand Studios.
This includes:
*Accepting new writers to the community and monitoring their quality of work
*Helping create new article formats for writers
*Writing and streamlining editorial guidelines
*Monitoring titles and titling questions
*Working with many branches of Demand Media to improve Demand Studios site features and article quality
Take a moment to get to know us better on the Demand Studios staff page. http://www.demandstudios.com/staff.html
How is the editorial team different from copy editors?
Glad you asked. Our copy editors are all freelancers just like you, who work within the Demand Studios publishing tools. Like writers, filmmakers and other members of our creative community, they claim assignments, edit work and follow the guidelines. Copy editors report to our copy curators, Richard Lally and Eve Lederman, who are in daily contact with the Studio editorial team, as well as their chief copy editors, to keep everyone focused on quality and consistency.
Our editorial team oversees many aspects of your daily working life, and we communicate with copy editors as well. The community manager, copy curators and in-house editorial team collaborate with each other to discover what’s working, what’s not and what improvements can be made in the future, with all of your feedback in mind.
Ultimately, our goal is to help you to produce high-quality, evergreen content that is published on Demand Media websites and a growing list of partner sites.
Please know that we make a sincere effort to read all of your emails and listen intently to your comments and feedback. But it’s not an easy task. There are, after all, only 11 of us.
We know that you sometimes feel frustrated with the HelpDesk, but here are some useful hints to streamline the HelpDesk correspondence:
*Include the exact title of the article if you are writing about a particular article.
Lesser-known fact: It takes in-house editors at least 10 additional minutes to answer a HelpDesk correspondence without title specifics.
*Do not send multiple tickets for the same issue.
Lesser-known fact: Multiple tickets clog the system. Issues that have been visited are revisited through duplicate emails, thus preventing new, relevant inquiries from being answered in a timely manner.
*Provide a thorough but concise history of the problem.
Lesser-known fact: The more details you can provide in an inquiry, the more thoroughly and quickly we can answer your questions.
*If you are corresponding with an in-house editor on a particular topic, please use the reply button instead of replying with a new ticket to ensure you continue working with the same editor.
Lesser-known fact: By communicating with one in-house editor, you’ll receive consistent and accurate information.
*PLEASE USE the Resource Center before submitting a ticket through Help Desk. We constantly update the Resource Center and will happily take suggestions for additional resources you would like to see housed there.
Lesser-known fact: The Resource Center is a tremendous tool for writers. Many times you can find answers to what you need in this area or in the Forums, with the help of your fellow writers.
We hope this helps clarify exactly who we are. We are proud to work with freelance writers and copy editors who are capable of consistently producing quality content at a very large scale. Together we are navigating uncharted territory, and we thank you all for your hard work and dedication. If you ever need us, remember, Monday through Friday, we are here.
P.S. Stay tuned for an upcoming guest blog post from Carolyn Williams, a Demand Studios writer and copy editor, on the relationship between those two communities.
James Withers
Sep 13, 1:37 AM
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