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Our Policy on Low-Rated Writers

Hello Studio writers,

 

We wanted to address some threads in the forums regarding writers being let go this week. We have actually been doing this since the inception of Demand Studios, especially in regards to a high number of rejected articles (as a percentage of their total articles submitted) and uncontested plagiarism flags. We also take a hard look at writers who have had more than 40% of their submitted articles (all time) sent back for rewrites. One of the major complaints we’ve heard from our writer community is not having timely, fair reviews of their content. One issue that works against that is poor writing which backs up the copy-editing queue.

 

We don’t want you to panic and think we are on a firing spree, because we’re not. We are currently working on tools to give you better visibility into your library of content. As a reminder, things that play a big part in terminating a writer’s privileges are a high number of valid rejections, a high percentage of rewrites, poor content that doesn’t meet the stated guidelines and plagiarized articles. Of course, we will also continue to give you tools and training like the recent writer conference call hosted by the Demand Studios team and featuring writing tips from Richard Lally and Eve Lederman. We do want to help in every way to make you better at your craft – but we also believe that a key way to do that is by supporting our community of quality writers through efforts like this. 

 

I hope this puts most of your minds at ease. Thanks for listening.

 

Johan and the Demand Studios Team

24 Comments

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SusanG34
Jul 9, 12:44 PM

I'm glad that we will be able to view our rating at some point. I echo a previous post that some rewrites are very simple or involve just responding to a suggestion. To me, there are two or three levels/classifications of rewrites. I hadn't considered that *any* rewrite triggers a mark on your rating. Good to keep in mind.

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TeresiaK
Aug 6, 5:32 PM

I was terminated with 4 rejected articles. Two of them were due to titles being under the wrong category. Sixty percent of my articles were approved without rewrites. My mistake was sending a complaint email about the last rejection. The editor was not clear on what needed fixed just that it needed shortened. I ran out of time before I heard back from the editor on the issue.
I don't know if I can ever rejoin the Demand Studios team but I did take some writing and grammar classes. The editor that fired me brought up the sloppiness of my email as one reason for my termination. I was mad and wrote it in a hurry. I have become a much better writer with this experience and have got a job with another content producer. I do miss all you ad DS and I can say please listen to your editors because it only takes 2 legitimate rejections to get you canned.

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ChristopherSkyi
Oct 21, 2:35 AM

"We also take a hard look at writers who have had more than 40% of their submitted articles (all time) sent back for rewrites. One of the major complaints we’ve heard from our writer community is not having timely, fair reviews of their content. One issue that works against that is poor writing which backs up the copy-editing queue."

This is pretty bazaar, and more just a little annyoing.

First, as KimK said: "Most writing businesses in the world have editors, that is what they are for." The goal of all copy editing, as I understand it, is to help improve the writing. If DS is paying CE, than that's an investment in improving the writing. To see CE's as a cost to DS makes no sense. The reason CE's exist is to lend a pair of extra eyes to the writing, to improve it. That's a rational goal of publishers and good CE are worth their weight in gold.

CE's are a cost, however, if the real goal of CE's to move articles through the pipeline as quickly as possible. That's Quality Control. In this case, you want spend as little as possible on QC, and I think that's the real job of DS's CEs. QC people don't try to "improve" things -- they catch errors.

Second, it seems to me that DS's CEs simply don't have the time or incentive to improve the writing. In one case, the CE's edits actually hurt the writing from a style point of view. For example, here's an original sentence in one of my submissions:

"General symptoms of TBI or anoxic damage are typically: headaches, loss of consciousness, vomiting, seizures, or paralysis."

Here's the CE's edit:

"General symptoms of TBI or anoxic damage are typically: headaches, loss of consciousness, vomiting, seizures or paralysis."

Removing that final comma was a grammatical error (See Strunk & White). Worse, the CE missed MY grammatical error: the sentence before the list is NOT a complete sentence.

Here's another original sentence:

"The specifics will depend on the patient’s age and the strengths and weakness of both the healthy and impaired parts of the brain."

Here's the CE's edit:

"The specifics will depend on the patient’s age— and the strengths and weakness of both the healthy and impaired parts of the brain."

There's no justification to insert a dash here. The second part of the sentence is not an abrupt break or interruption.

So what's my point? Clearly DS needs to remove sub-pair writers, but DS needs to get it's own house in order when it comes to accurately identifying poor writers. CE's are the weakest link in that. I can live with the fact that CE aren't really there to help improve the writing -- there's clearly no time or real incentive for them to do that. But neither is there really time for them to do a good job in "judging" the quality of the writing in terms of grammar or style. That takes time, and that's a critical part of the job of improving writing, which the CE's here just don't have time for. And if they don't really have sufficient time for that, then what's the basis for requesting re-writes? If writer didn't follow objective DS style guidelines, OK. If the CE just subjectively doesn't think the article is good enough, or if a writer's score is lowered because the CE doesn't think the grammar was good enough, that's really not OK: DS, in my opinion, doesn't give their CE's the tools, time or incentive to adequately make those types of calls.

DS is a online publishing machine, and they have certain styles and format requirements for their articles. And the business model must assume a minimum rate of publishing and a minimum ROI in ad and adsense revenue on it's articles to meet certain bottom line goals, to get more financing, more investment, etc. It seems like all this emphasis on "quality" is really just a show for investors and the outside world. Does DS really, honestly, care about quality that much? Give the time constraints on CEs and their incentive structure -- sorry, I just have a hard time swallowing that.

Writers should only be fired for deliberate plagiarism or contently failing to follow objective DS style formatting guidelines.

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ChristopherSkyi
Oct 21, 3:19 AM

"We also take a hard look at writers who have had more than 40% of their submitted articles (all time) sent back for rewrites. One of the major complaints we’ve heard from our writer community is not having timely, fair reviews of their content. One issue that works against that is poor writing which backs up the copy-editing queue."

This is pretty weird, and more just a little annoying.

First, as KimK said: "Most writing businesses in the world have editors, that is what they are for." The goal of all copy editing, as I understand it, is to help improve the writing. If DS is paying CE, than that's an investment in improving the writing. To see CE's as a cost to DS makes no sense. The reason CE's exist is to lend a pair of extra eyes to the writing, to improve it. That's a rational goal of publishers and good CE are worth their weight in gold.

CE's are a cost, however, if the real goal of CE's to move articles through the pipeline as quickly as possible. That's Quality Control. In this case, you want spend as little as possible on QC, and I think that's the real job of DS's CEs. QC people don't try to "improve" things -- they catch errors.

Second, it seems to me that DS's CEs simply don't have the time or incentive to improve the writing. In one case, the CE's edits actually hurt the writing from a style point of view. For example, here's an original sentence in one of my submissions:

"General symptoms of TBI or anoxic damage are typically: headaches, loss of consciousness, vomiting, seizures, or paralysis."

Here's the CE's edit:

"General symptoms of TBI or anoxic damage are typically: headaches, loss of consciousness, vomiting, seizures or paralysis."

Removing that final comma was a grammatical error (See Strunk & White). Worse, the CE missed MY grammatical error: the sentence before the list is NOT a complete sentence.

Here's another original sentence:

"The specifics will depend on the patient’s age and the strengths and weakness of both the healthy and impaired parts of the brain."

Here's the CE's edit:

"The specifics will depend on the patient’s age— and the strengths and weakness of both the healthy and impaired parts of the brain."

There's no justification to insert a dash here. The second part of the sentence is not an abrupt break or interruption.

So what's my point? Clearly DS needs to remove sub-pair writers, but DS needs to get it's own house in order when it comes to accurately identifying poor writers. CE's are the weakest link in that. I can live with the fact that CE aren't really there to help improve the writing -- there's clearly no time or real incentive for them to do that. But neither is there really time for them to do a good job in "judging" the quality of the writing in terms of grammar or style. That takes time, and that's a critical part of the job of improving writing, which the CE's here just don't have time for. And if they don't really have sufficient time for that, then what's the basis for requesting re-writes? If writer didn't follow objective DS style guidelines, OK. If the CE just subjectively doesn't think the article is good enough, or if a writer's score is lowered because the CE doesn't think the grammar was good enough, that's really not OK: DS, in my opinion, doesn't give their CE's the tools, time or incentive to adequately make those types of calls.

DS is a online publishing machine, and they have certain styles and format requirements for their articles. And the business model must assume a minimum rate of publishing and a minimum ROI in ad and adsense revenue on it's articles to meet certain bottom line goals, to get more financing, more investment, etc. It seems like all this emphasis on "quality" is really just a show for investors and the outside world. Does DS really, honestly, care about quality that much? Give the time constraints on CEs and their incentive structure -- sorry, I just have a hard time swallowing that.

Writers should only be fired for deliberate plagiarism or contently failing to follow objective DS style formatting guidelines.

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TammiM
Nov 22, 10:39 AM

Actually, removing the final comma was not a grammatical error on the part of the CE. DMS uses AP style rather than the CMOS or other style guide, and AP style does not use serial commas.

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TammiM
Nov 22, 10:51 AM

In reference to another of your complaints, in my opinion, the average CE is more than qualified to make judgment calls on the quality of a writer's work. Most of us are very good at what we do, and have been doing it for a number of years. In fact, DMS requires their copy editors to have several years of experience as professional editors. I was managing editor, senior staff writer and interim editor-in-chief of a real estate and stock market investing and entrepreneurship magazine prior to working for DMS. As a freelancer, my clients included such names as Robert Kiyosaki, Montel Williams, Ken and Daria Dolan, Phil Keoghan and many others that I can't name due to confidentiality agreements. I am not unique. Most of us have quite a resume, and are therefore more than qualified to rate the content and structure of DMS pieces. As a CE, I appreciate the efforts of DMS to weed out those producing poor content, since they directly affect my ability to generate income. That's just my two cents.

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Imogen IsaViktorian
May 8, 6:32 PM

I realize I need to step up my grammar part as it has been slipping lately. I found an online grammar class as a refresher to help me.

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DeniceD
Jun 14, 2:47 PM

I do not agree. My grammar score has steadily improved. Eighy five percent of my articles were approved.I spoke to an editor and the best she could use toback up removing me was an approved article. I questioned a rewrite and after that told they do not need my services.As a teacher I did not fail a student with an 85.

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DeniceD
Jun 14, 2:53 PM


some rewrites are due to frmatting and there seems to be a lack of c onsistency with that.

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DeniceD
Jun 14, 3:04 PM

Ithink when the best you can do is refer to an approvedarticle the dismissal may be unfair.
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